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uni/year4/semester1/CT436: Advanced Professional Skills/notes/CT436-Notes.tex

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\author{Andrew Hayes}
\begin{document}
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\censor{\huge \textbf{CT436}}
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Advanced Professional Skills
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Name: Andrew Hayes \\
E-mail: \href{mailto://a.hayes18@universityofgalway.ie}{\texttt{a.hayes18@universityofgalway.ie}} \hfill\\
Student ID: 21321503 \hfill
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\section{Introduction}
\subsection{Lecturer Contact Information}
\begin{itemize}
\item Dr. Owen Molloy (\href{mailto://owen.molloy@universityofgalway.ie}{\texttt{owen.molloy@universityofgalway.ie}}
\end{itemize}
\subsection{Group Project}
\begin{itemize}
\item Groups of 3 -- 5.
\item Work on an idea that your team is excited about.
\item Take the ideation \& team formation phase very seriously: it can greatly determine your experience
within the class.
\item If you find that your idea hits a dead-end, do not be afraid to pivot mid-way through the semester.
\end{itemize}
Each team will maintain an online portfolio documenting their journey \& linking with or containing their deliverables:
\begin{multicols}{2}
\begin{itemize}
\item Idea generation.
\item Market segmentation / analysis.
\item End-user profiling.
\item Customer persona.
\item Lifecycle use case.
\item Quantified value proposition.
\item Product brochure.
\item Business model canvas / business plan.
\item Video (which will be submitted to EI Student Entrepreneur Awards).
\end{itemize}
\end{multicols}
\subsection{Expected Module Deliverables}
Exact details \& order for the following are still to be finalised, but will largely follow previous years:
\begin{itemize}
\item Portfolio: for documenting the project, meetings, showing how ideas have advanced. (15\%).
\item Video (25\%).
\item Product brochure, QVP (Quantified Value Proposition), \& (customer) Persona(e) (20\%).
\item EI Template (Basic Business Plan) (30\%).
\item Submit video to EI student Entrepreneur awards (5\%).
\item Attendance (5\%).
\end{itemize}
\section{Innovation}
\textbf{Innovation} consists of using new technology \& new ways of thinking to add value to an existing idea or
product and to make substantial changes in society.
Innovation = Invention $\times$ Commercialisation.
\subsection{Four Misinterpretations of Innovation}
\begin{enumerate}
\item \textbf{Innovation $\neq$ Invention}: An invention is a creative idea while an innovation makes that idea
feasible and turns it into a product or service that satisfies the customer's needs.
\item \textbf{Innovation $\neq$ New Products and/or Services}: Innovation has rightly been associated with many
cases of new product development.
However, innovation can concern other new developments such as new markets or new marketing methods.
\item \textbf{Innovation $\neq$ Original}: Innovation often builds on old existing ideas \& resources.
\item \textbf{Innovation $\neq$ One-Off Inspiration}: Unlike the one sudden flash of inspiration, innovation
is a gradual process that takes place over a period of time (or incubation).
\end{enumerate}
\subsection{Sources of Innovation}
Innovators are generally attentive to changes which give them clues to what opportunities may come in future.
Would-be innovators must also go out and look, ask, \& listen.
Above all, innovation is \textit{work} rather than \textit{genius}.
It requires knowledge, it requires focus, and it often requires integrity.
\begin{figure}[H]
\centering
\includegraphics[width=0.6\textwidth]{images/druckers_sources_of_innovation.png}
\caption{Drucker's Sources of Innovation}
\end{figure}
\subsection{Types of Innovation}
\begin{itemize}
\item \textbf{Invention:} Totally new product, service, or process.
\item \textbf{Extension:} New use or different application of an already existing product, service, or process.
\item \textbf{Duplication:} Creative replication of an existing concept.
\item \textbf{Synthesis:} Combination of existing concepts \& factors into a new formulation or use.
\end{itemize}
\section{Entrepreneurship}
\textbf{Entrepreneurship} is the formation of a new venture that produces a product or offering that creates some value to
make it economically sustainable.
It has the ability to improve standards of living \& create wealth.
$$
\text{Innovation} = \text{Invention} \times \text{Commercialisation}
$$
In contemporary markets, entrepreneurs act as innovators or developers who identify \& capture opportunities, transform
the opportunities into merchandisable concepts, create value through multiple stakeholders \& resources, and take risks
while seeking rewards for their ventures \& efforts.
\subsection{What do you need to start a successful new venture?}
\begin{enumerate}
\item Idea.
\item Team.
\item Process.
\end{enumerate}
Good entrepreneurial business ideas are:
\begin{enumerate}
\item \textbf{Market-Driven:}
\begin{itemize}
\item Solve a problem.
\item Find a market need.
\item Customer-focused, not product-driven.
\item Targets an identified sizeable market segment.
\end{itemize}
\item \textbf{Feasible:}
\begin{itemize}
\item Attractive: there is a demand.
\item Achievable: it can be done.
\item Durable: it lasts.
\item Value-Creating: it is worth something.
\item Safe.
\item Affordable.
\end{itemize}
\item \textbf{Unique:}
\begin{itemize}
\item Faster/Better/Cheaper.
\item Differentiated (vs. commodity).
\end{itemize}
\item \textbf{Fundable:}
\begin{itemize}
\item Revenue stream.
\item Management risk.
\item Sustainable: market exists with frequency of purchase.
\item Scaleable or replicable.
\item Barriers to entry.
\item Growth potential.
\item Product pipeline.
\item Exit plan.
\item Innovative.
\end{itemize}
\item \textbf{Innovative:}
\begin{itemize}
\item Invention: totally new product/service/process.
\item Extension: new use or different application of an already existing product/service/process.
\item Duplication: creating a replication of an existing concept.
\item Synthesis: combining existing concepts and/or factors into new formula for use.
\end{itemize}
\end{enumerate}
\begin{figure}[H]
\centering
\includegraphics[width=0.8\textwidth]{images/entrepreneurial_process.png}
\caption{The Entrepreneurial Process}
\end{figure}
\begin{figure}[H]
\centering
\includegraphics[width=0.8\textwidth]{images/existing_vs_innovation.png}
\caption{``Existing Business'' Model vs Innovation-Based ``New Business'' Model}
\end{figure}
\subsection{Can Entrepreneurship be Taught?}
Entrepreneurship is:
\begin{itemize}
\item \textbf{Accessible:} it is not something that is available only to a gifted few.
\item \textbf{Learnable:} it consists of a number of fundamental skills that can be taught \& learned.
\item \textbf{Based on valuing unique products:} its goal is to make something new \& valued.
\item \textbf{Built on fundamental concepts:} it consists of basic principles which improve your chances of
success.
\item \textbf{Best learned through Apprenticeship:} best learned when theory is combined with apprenticeship-style
training.
\end{itemize}
\subsection{Teamwork}
Teams have a collective I.Q.
In general, good teams all share these two qualities:
\begin{itemize}
\item Members speak in roughly the same proportion, i.e. ``equality in distribution of conversational turn-taking''.
\item Members all have high ``average social sensitivity'', i.e. skill at intuiting how others felt based on their
tone of voice, their expressions, \& other non-verbal cues etc.
\end{itemize}
\subsubsection{Psychological Safety}
In her TEDx talk, Edmondson offers three simple things individuals can do to foster team psychological safety:
\begin{itemize}
\item Frame the work as a learning problem, not an execution problem.
\item Acknowledge your own fallibility.
\item Model curiosity \& ask lots of questions.
\end{itemize}
To measure a team's level of psychological safety, Edmondson asked team members how strongly they agreed or disagreed with
these statements:
\begin{itemize}
\item If you make a mistake on this team, it is often held against you.
\item Members of this team are able to bring up problems \& tough issues.
\item People on this team sometimes reject others for being different.
\item It is safe to take a risk on this team.
\item It is difficult to ask other members of this team for help.
\item No-one on this team would deliberately act in a way that undermines my efforts.
\item Working with members of this team, my unique skills \& talents are valued \& utilised.
\end{itemize}
\subsection{EI Business Plan}
\subsubsection{Product or Service}
\begin{itemize}
\item \textbf{Product or service:} What is the company proposing to do and what problem does it solve?
Can you describe the products/services it will offer?
How is this different to what is currently available on the market or how does it improve a current product?
\item \textbf{Future plans:} Are there plans to develop the product(s) or service(s), or add new product(s) or
service(s) in the future?
How advanced is the project idea/business?
How much work is required to take the project to the next stage?
\end{itemize}
\subsubsection{Marketing}
\begin{itemize}
\item \textbf{Market Research:} Describe how the market research was carried out \& give examples.
Describe the market size \& number of possible customers.
\item \textbf{Customers:} Who are your customers?
How do you know they are interested in your products and what their spending behaviours are?
What are their needs/wants?
What is your unique selling point?
\item \textbf{Market trends or issues:} Describe trends or key issues anticipated in the market that may affect
the marketplace.
\item \textbf{Competitors:} Who are the competitors and what are their strengths \& weaknesses?
\end{itemize}
\subsubsection{Intellectual Property}
\begin{itemize}
\item \textbf{Intellectual Property:} Have you legally protected your product/service to date?
Are you aware of any other patents, trademarks, or copyright issues with your product?
\item \textbf{People:} What is the potential for employment in Ireland in this company?
\end{itemize}
\subsection{Creativity}
\textbf{Creativity} is anything that is new, useful, or surprising.
Artistry is not a necessary condition for creativity.
When engaging in creative problem-finding \& solving, it is important you consider:
\begin{itemize}
\item \textbf{Relevance:} the degree to which your solution actually solves the problem.
\item \textbf{Value:} importance to the customer (or to the creator).
\item \textbf{Novelty:} originality.
\end{itemize}
\subsubsection{Combinational Creativity}
A common misconception is that creativity cannot be cultivated, and that instead some lucky people have an innate sense of
creativity.
Creative people are often seen as a rarity: smart, curious, \& able to look at the world with fresh eyes.
According to classical psychology research, there are three main types of creativity:
\begin{itemize}
\item \textbf{Exploratory:} generating new ideas within a given space.
\item \textbf{Transformational:} ignoring fundamental rules to come up with potentially impossible but highly creative
ideas.
\item \textbf{Combinational Creativity:} combining old ideas to come up with something new.
\end{itemize}
The \textbf{cone of plausibility} is a useful tool in exploring possibilities.
\begin{figure}[H]
\centering
\includegraphics[width=0.8\textwidth]{images/cone.png}
\caption{Cone of Plausibility}
\end{figure}
\end{document}