[CT436]: Add Week 4 lecture notes (AI generated)

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@ -461,4 +461,119 @@ Creativity is a process that can be developed \& improved:
Each step is critical in developing innovative solutions.
\section{Disciplined Entrepreneurship}
\subsection{Step 1: Market Evaluation}
\subsubsection{Identifying and Expanding on the Idea}
\begin{itemize}
\item \textbf{Key Points to Consider:}
\begin{itemize}
\item Clearly define the idea and its objectives.
\item Identify the problem the idea solves.
\item Determine who the target customers are and their specific needs.
\item Highlight the value the product/service provides to customers.
\item Analyze competitors and establish a Unique Selling Proposition (USP).
\item List required resources and stakeholders needed to execute the idea.
\end{itemize}
\item \textbf{Justification:} Develop a solid, justifiable business case for the chosen idea.
\end{itemize}
\subsubsection{Elevator Pitch}
\begin{itemize}
\item \textbf{Components:}
\begin{itemize}
\item \textbf{Benefit:} Describe what customers will gain from using your product/service.
\item \textbf{Differentiator:} How is your product/service different from competitors?
\item \textbf{The Ask:} Conclude the pitch with a call to action (e.g., schedule a follow-up meeting, seek feedback).
\end{itemize}
\item \textbf{Format Example:}
\begin{quote}
“A \textit{[product/service]} for \textit{[target customer]} that \textit{[key value]}, enabling \textit{[primary benefits]}, unlike \textit{[existing alternatives]}.”
\end{quote}
\end{itemize}
\subsubsection{Customer Journey Analysis}
\begin{itemize}
\item Consider the customers journey from their perspective, not just individual touchpoints.
\item Focus on:
\begin{itemize}
\item How customers navigate through different touchpoints.
\item Understanding customer needs, expectations, and desires at each stage.
\item Identifying gaps and opportunities for enhancing the journey.
\end{itemize}
\end{itemize}
\subsection{Step 2: Primary Market Research (PMR)}
\subsubsection{PMR Methods}
\begin{itemize}
\item \textbf{Customer Interviews:} Conduct interviews to gather insights from the target audience.
\item \textbf{Observational Research:} Observe user behavior to uncover needs that might not be explicitly stated.
\item \textbf{Immersion:} Experience the customer's environment to gain deeper understanding.
\item \textbf{Secondary Research:} Analyze market reports and existing data.
\item \textbf{User Tests and Focus Groups:} Evaluate your product/service with users to get feedback.
\item \textbf{Landing Page Tests:} Use a landing page to measure interest and gather data through conversion metrics.
\end{itemize}
\subsubsection{Examples of PMR}
\begin{itemize}
\item Conduct contextual interviews in environments where the product will be used.
\item Utilize observational research to study behaviors that are difficult to articulate.
\end{itemize}
\subsection{Step 3: Selecting a Beachhead Market}
\subsubsection{Definition}
A beachhead market is a specific segment where a company can gain a dominant share and build a base for future market expansion.
\subsubsection{Criteria for Choosing a Beachhead Market}
\begin{itemize}
\item \textbf{Consistent Buying Behavior:} Customers in the market purchase the same product/service.
\item \textbf{Similar Sales Process:} Use the same sales channels, personas, and value propositions.
\item \textbf{Word of Mouth:} Strong word-of-mouth (WOM) influence exists within the market.
\end{itemize}
\subsubsection{Target Market Selection}
\begin{itemize}
\item Choose a narrowly defined subset of end-users with similar characteristics and needs.
\item Develop a detailed profile including demographic information, pain points, and motivations.
\end{itemize}
\subsection{Step 4: Total Addressable Market (TAM)}
\subsubsection{TAM Definition}
TAM represents the total revenue opportunity available for a product/service if a company captures 100\% of the market.
\subsubsection{Market Segmentation}
\begin{itemize}
\item Break down TAM into smaller segments:
\begin{itemize}
\item \textbf{Serviceable Available Market (SAM):} Portion of TAM that a business can realistically target and serve.
\item \textbf{Serviceable Obtainable Market (SOM):} Portion of SAM that a business can realistically capture.
\end{itemize}
\end{itemize}
\subsubsection{TAM Calculation}
\begin{itemize}
\item Determine the number of potential users, frequency of purchase, and selling price.
\item Consider both top-down (industry data) and bottom-up (company data) approaches.
\end{itemize}
\subsection{Practical Application Examples}
\subsubsection{Case Study: Urban Cake Shop}
\begin{itemize}
\item \textbf{Morning Commuters:} Seek high-quality coffee and pastries during morning rush.
\item \textbf{Seasonal Celebrators:} Motivated by unique seasonal offerings.
\item \textbf{One-time Weddings:} Prioritize taste and ease of service for wedding orders.
\end{itemize}
\subsection{Conclusion}
\begin{enumerate}
\item Good PMR is essential for understanding customer needs and refining the business idea.
\item Defining a target customer profile and calculating TAM helps evaluate the market potential.
\item A beachhead strategy enables startups to focus resources and dominate a small market before expanding.
\end{enumerate}
\end{document}