diff --git a/year4/semester1/CT436: Advanced Professional Skills/notes/CT436-Notes.pdf b/year4/semester1/CT436: Advanced Professional Skills/notes/CT436-Notes.pdf index 790f1650..9d270ef5 100644 Binary files a/year4/semester1/CT436: Advanced Professional Skills/notes/CT436-Notes.pdf and b/year4/semester1/CT436: Advanced Professional Skills/notes/CT436-Notes.pdf differ diff --git a/year4/semester1/CT436: Advanced Professional Skills/notes/CT436-Notes.tex b/year4/semester1/CT436: Advanced Professional Skills/notes/CT436-Notes.tex index 7d708452..58e9630b 100644 --- a/year4/semester1/CT436: Advanced Professional Skills/notes/CT436-Notes.tex +++ b/year4/semester1/CT436: Advanced Professional Skills/notes/CT436-Notes.tex @@ -461,4 +461,119 @@ Creativity is a process that can be developed \& improved: Each step is critical in developing innovative solutions. +\section{Disciplined Entrepreneurship} + +\subsection{Step 1: Market Evaluation} + +\subsubsection{Identifying and Expanding on the Idea} +\begin{itemize} + \item \textbf{Key Points to Consider:} + \begin{itemize} + \item Clearly define the idea and its objectives. + \item Identify the problem the idea solves. + \item Determine who the target customers are and their specific needs. + \item Highlight the value the product/service provides to customers. + \item Analyze competitors and establish a Unique Selling Proposition (USP). + \item List required resources and stakeholders needed to execute the idea. + \end{itemize} + \item \textbf{Justification:} Develop a solid, justifiable business case for the chosen idea. +\end{itemize} + +\subsubsection{Elevator Pitch} +\begin{itemize} + \item \textbf{Components:} + \begin{itemize} + \item \textbf{Benefit:} Describe what customers will gain from using your product/service. + \item \textbf{Differentiator:} How is your product/service different from competitors? + \item \textbf{The Ask:} Conclude the pitch with a call to action (e.g., schedule a follow-up meeting, seek feedback). + \end{itemize} + \item \textbf{Format Example:} + \begin{quote} + “A \textit{[product/service]} for \textit{[target customer]} that \textit{[key value]}, enabling \textit{[primary benefits]}, unlike \textit{[existing alternatives]}.” + \end{quote} +\end{itemize} + +\subsubsection{Customer Journey Analysis} +\begin{itemize} + \item Consider the customer’s journey from their perspective, not just individual touchpoints. + \item Focus on: + \begin{itemize} + \item How customers navigate through different touchpoints. + \item Understanding customer needs, expectations, and desires at each stage. + \item Identifying gaps and opportunities for enhancing the journey. + \end{itemize} +\end{itemize} + +\subsection{Step 2: Primary Market Research (PMR)} + +\subsubsection{PMR Methods} +\begin{itemize} + \item \textbf{Customer Interviews:} Conduct interviews to gather insights from the target audience. + \item \textbf{Observational Research:} Observe user behavior to uncover needs that might not be explicitly stated. + \item \textbf{Immersion:} Experience the customer's environment to gain deeper understanding. + \item \textbf{Secondary Research:} Analyze market reports and existing data. + \item \textbf{User Tests and Focus Groups:} Evaluate your product/service with users to get feedback. + \item \textbf{Landing Page Tests:} Use a landing page to measure interest and gather data through conversion metrics. +\end{itemize} + +\subsubsection{Examples of PMR} +\begin{itemize} + \item Conduct contextual interviews in environments where the product will be used. + \item Utilize observational research to study behaviors that are difficult to articulate. +\end{itemize} + +\subsection{Step 3: Selecting a Beachhead Market} + +\subsubsection{Definition} +A beachhead market is a specific segment where a company can gain a dominant share and build a base for future market expansion. + +\subsubsection{Criteria for Choosing a Beachhead Market} +\begin{itemize} + \item \textbf{Consistent Buying Behavior:} Customers in the market purchase the same product/service. + \item \textbf{Similar Sales Process:} Use the same sales channels, personas, and value propositions. + \item \textbf{Word of Mouth:} Strong word-of-mouth (WOM) influence exists within the market. +\end{itemize} + +\subsubsection{Target Market Selection} +\begin{itemize} + \item Choose a narrowly defined subset of end-users with similar characteristics and needs. + \item Develop a detailed profile including demographic information, pain points, and motivations. +\end{itemize} + +\subsection{Step 4: Total Addressable Market (TAM)} + +\subsubsection{TAM Definition} +TAM represents the total revenue opportunity available for a product/service if a company captures 100\% of the market. + +\subsubsection{Market Segmentation} +\begin{itemize} + \item Break down TAM into smaller segments: + \begin{itemize} + \item \textbf{Serviceable Available Market (SAM):} Portion of TAM that a business can realistically target and serve. + \item \textbf{Serviceable Obtainable Market (SOM):} Portion of SAM that a business can realistically capture. + \end{itemize} +\end{itemize} + +\subsubsection{TAM Calculation} +\begin{itemize} + \item Determine the number of potential users, frequency of purchase, and selling price. + \item Consider both top-down (industry data) and bottom-up (company data) approaches. +\end{itemize} + +\subsection{Practical Application Examples} + +\subsubsection{Case Study: Urban Cake Shop} +\begin{itemize} + \item \textbf{Morning Commuters:} Seek high-quality coffee and pastries during morning rush. + \item \textbf{Seasonal Celebrators:} Motivated by unique seasonal offerings. + \item \textbf{One-time Weddings:} Prioritize taste and ease of service for wedding orders. +\end{itemize} + +\subsection{Conclusion} +\begin{enumerate} + \item Good PMR is essential for understanding customer needs and refining the business idea. + \item Defining a target customer profile and calculating TAM helps evaluate the market potential. + \item A beachhead strategy enables startups to focus resources and dominate a small market before expanding. +\end{enumerate} + \end{document}